Common Problems

No Light
Replace or recharge the battery according to the model and check again.

Weak light
Replace the battery with a new battery; you have approximately 30 minutes of battery life remaining before the unit will not function.

Light Flickers
Remove the battery and check the metal contacts for dirt, dust or damage. Wipe off any dust and reinsert the battery. If there are signs of corrosion, discard the battery and replace it with a new battery. Should you still encounter flickering, please contact Medshop for service/support.
The LEDs used in the DermLite are designed to last over 100,000 hours. If any of the LEDs fail please contact Medshop for service/support.