Halogen: Unfortunately, as the life span of a Halogen globe is unpredictable, it is not covered.

If you remove the globe from the base of the head of your otoscope and/or opthalmoscope, you will locate a small four digit code printed in the globe. This code can be used to purchase a new globe through either Medshop's online store or our sales team on 03 9484 4100.

LED: Welch Allyn do offer a 7 year warranty on all LED globes and therefore, you can contact us for advice about how to obtain a replacement under warranty, provided the globe is still within it's warranty period.