The No Touch Thermometer comes with a 2 year warranty which is dealt with directly through Medshop Australia.
If you have any issues with your item, please contact us by calling Customer Service on 03 9484 4100 or by submitting a return request by following the below link.
Medshop Australia Returns Request Form
Please do not return your No Touch Thermometer to Medshop Australia until our customer service team have provided you with a returns reference and discussed the concern you have with your thermometer.